Orders are normally shipped within 1-2 business days with express shipping.
How long does delivery take?
Delivery time depends on your address, however we ship all orders via Express Canada Post or Express UPS
Where do you deliver?
We ship within Canada, including all 10 provinces and 3 territories. We also ship internationally, please email us to discuss any international orders.
Is the packaging discreet?
Yes. Your order arrives in discreet packaging. The outside label shows only the name and address you entered in your shipping information.
How much does shipping cost?
$30 flat rate for Express Shipping
Will my items arrive in one package?
Most orders arrive in one package. If we split your order, you will receive tracking for each shipment.
How do I track my order?
Email us your order number and billing email and we will provide you with your tracking number.
What payment methods do you accept?
We accept major credit cards, we have an secured payment processor. We do not collect credit card information.
Do you charge sales tax?
Applicable sales tax is calculated at checkout based on your shipping address.
Do peptides arrive as powder or liquid?
Our peptide vials arrive as freeze-dried powder. Check the product page for the format and amount supplied.
How should I store my peptides?
Follow the storage instructions for your exact product. Conditions can differ for dry powder and a mixed solution. Contact us if you need help finding those details.
How long does a mixed peptide last?
Once mixed, we recommend to use the product within 6 months or less
Where can I find your peptide calculator?
Open our peptide calculator for reference on concentration calculations.
What is your return and refund policy?
All sales are final, including unopened products and bacteriostatic water. Please read our refund policy before ordering.
What if I receive the wrong item?
Contact us within 48 hours of delivery with your order number and a photo of what you received. If we sent the wrong item, we will send the correct product at no cost.
