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Privacy and Terms of use for Patients

Please read the terms and conditions ("Terms and Conditions"), "Disclaimer" and "Privacy Policy" carefully before registering and/or using the www.healthnextgen.com/www.healthnextgen.in websites (the "Sites").

Terms & Conditions

By accepting these Terms and Conditions, you warrant that you have fully read and understood the Terms and Conditions without any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment.

All users must be 18 years or older and if below 18 shall enroll through their parents/gaurdian.

MTH Technologies Private Limited (also called Healthnextgen), the owner of the Site, ("www.healthnextgen.com") and professionals who offer services through the Site accept no responsibility for any medical events or legal or financial outcomes related to services attained through the use of Online Consultation services and the Site, which is being provided on an as is basis. The Site is not intended to be used to:

1. Treat a medical emergency or medical condition
2. Advise or resolve medical issues outside the scope of what has been agreed or provided.

Information or advice provided on the Site by professionals should be used merely as a guide rather than a definitive recommendation to adopt any specific action or treatment. Nothing transmitted to or from this Site constitutes the establishment of a doctor-patient relationship between you and any professional.

MTH Technologies Private Limited does not regularly review the posts on the Site (excluding, however, MTH Technologies Private Limited’ right to access accounts to ensure that the system is working and/or in the case of any technical dysfunction) and the views expressed therein are those of the posters and do not necessarily reflect those of MTH Technologies Private Limited, its owners, managers, directors, employees, agents, partners, advertisers or affiliates. MTH Technologies Private Limited assumes no responsibility for the posts or the information contained therein, nor does it make any claims, promises or guarantees about the accuracy, suitability or completeness of any of the information on the Site or in the posts. All advice and/or information obtained directly or indirectly from the Site are provided at your own risk.

For medical consultations in particular, but not exclusively, before acting on any of the advice, the user should confirm that such action is applicable and suitable by referring to his or her own medical practitioner or attaining the second and third opinion of other medical practitioners. The limitations associated with consultations or other services exclusive of physical examination, in person advice or onsite and extensive investigations should be recognized. Neither MTH Technologies Private Limited nor any of its owners, managers, directors, employees, agents, partners, advertisers or affiliates assumes any legal responsibility for any incorrect or misleading information provided by any professional or contained within the Site.

MTH Technologies Private Limited may, without giving notice, delete any account or information contained on the Site for any reason whatsoever.

The information on this Website (including but not limited to live chat, emails, phone support, video conferencing, etc.,) is provided for general informational purposes only and SHOULD NOT be relied upon as a substitute for sound professional medical advice, evaluation or care from your physician or other qualified healthcare provider. Nothing on this Website should be used for treating or diagnosing a medical or health condition or for replacing any relationship with your physician or other qualified healthcare provider. The health information furnished on this Website and the interactive responses (if any) furnished by or through, this Website are not intended to or implied to be professional medical advice. You are encouraged to consult other sources and confirm the information contained within this Website. Consult your own physician or the physician recommended by the website, regarding the applicability of any opinions or recommendations with respect to your symptoms or medical condition. For medical concerns, including decisions about medications and other treatments, you should always consult a physician or other, qualified healthcare professional. In serious cases, seek immediate assistance from emergency personnel. If you have or suspect that you have a medical problem or condition, please contact a physician or other qualified healthcare provider immediately. YOU SHOULD NEVER DISREGARD MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ ON THIS WEBSITE (including but not limited to live chat, emails, phone support, video conferenceing). No medications, diet supplements or treatments as may be described on this Website should be taken or begun without first consulting your physician or other healthcare provider.

MTH Technologies Private Limited makes no claim that the contents of the Site, such as text, graphics, images and information obtained from service providers and any other material contained on the Site (the "Content") is appropriate or may be downloaded in a particular jurisdiction. Access to the Site and Content may not be legal by certain persons or in certain states or countries. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. Provisions relating to the liability of MTH Technologies Private Limited and its licensors, user submissions, Indemnity, Jurisdiction, and Complete Agreement, survive the expiration or termination of these Terms and Use for any reason whatsoever.

The Content is for informational purposes only. The Content is not intended to be a substitute for face-to-face professional advice, diagnosis, or treatment. Always seek the advice from a competent person within your jurisdiction with any questions you may have regarding your medical or other condition. Never disregard professional advice or delay in seeking it because of information provided by a professional through the Site. If you think you may have a medical emergency, call your doctor or emergency services immediately. MTH Technologies Private Limited does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Site. Reliance on any information provided by any professional through the Site, MTH Technologies Private Limited or by others appearing on the Site at the invitation of MTH Technologies Private Limited, or provided by other visitors to the Site, is solely at your own risk.

You agree that you will not use the Site to post any advertisement or other commercial message. You agree that you will not post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegally invasive of another person's privacy. Upon receiving any complaints, MTH Technologies Private Limited will attempt to delete any inappropriate posts as quickly as possible; however, the submissions are generally posted in real-time and are not reviewed by MTH Technologies Private Limited before they are posted to the Site.

The Content (excluding all correspondence between the user and professional through the messaging system, including any and all attachments) (“Copyright Content”) is protected by Indian copyright Act. Title to the Copyright Content remains with MTH Technologies Private Limited or its licensors. Any use of the Copyright Content not expressly permitted by these Terms and Conditions is a breach of the Terms and Conditions and may violate copyright, trademark, and other laws. Inquiries or applications for permission to copy any Copyright Content otherwise than is permitted by these Terms and Conditions should be directed to info@healthnextgen.com. Content and features on the Site, including these Terms and Conditions are subject to change or termination without notice in the editorial discretion of MTH Technologies Private Limited. All rights not expressly granted herein are reserved to MTH Technologies Private Limited and its licensors. If you violate any of these Terms and Conditions, your permission to use the Copyright Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Copyright Content.

The use of the Site and the Content is at your own risk. When using the Site, information will be transmitted over a medium which, in many cases, is beyond the control and jurisdiction of MTH Technologies Private Limited and its suppliers. Accordingly, MTH Technologies Private Limited assumes no liability for or relating to the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site. The Site and the Content are provided on an "as is" basis. MTH Technologies Private Limited, its licensors, and its suppliers, to the fullest extent permitted by law, disclaim all warranties, express or implied, statutory or otherwise, including but not limited to the implied warranties of merchantability, non-infringement of third parties' rights, and fitness for particular purpose. Specifically, MTH Technologies Private Limited, its licensors, and its suppliers make no representations, warranties or guarantees about the following:

1. The accuracy, reliability, completeness, correctness, or timeliness of the Content, software, text, graphics, links, or communications provided on or through the use of the Site.
2. The satisfaction of government regulations or the laws of any jurisdiction with regard to the ability to use the Site or requiring disclosure of information contained on the Site.

To the fullest extent permitted by law, neither MTH Technologies Private Limited, its licensors, its suppliers, nor any third parties mentioned on the Site shall, in any event whatsoever, be liable for any damages (including, without limitation, incidental and consequential damages, personal injury/wrongful death, lost profits, or damages resulting from lost data or business interruption, including any computer virus) resulting from the use or inability to use the Site or the Content, whether based on warranty, contract, tort, or any other legal theory, and whether or not MTH Technologies Private Limited is advised of the possibility of such damages.

MTH Technologies Private Limited does not endorse any professional and does not intend to be a source of advertising, solicitation or advice on the behalf of any professional. To the fullest extent permitted by law, MTH Technologies Private Limited is not responsible for the content of linked third-party sites, sites framed within the Site, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. MTH Technologies Private Limited does not endorse any product advertised on the Site.

The information on this Website is not exhaustive and is provided "AS IS" and without any warranties of any kind, either express or implied. All implied warranties of merchantability and fitness for a particular purpose or use are hereby excluded. Disclaimer of Liability of the Medical Center, if any, for damages (including without limitation liability arising out of tort, strict liability, negligence, contract or patent or copyright infringement) shall no exceed the lesser of (i) the fees paid, if any, to MTH Technologies Private Limited for the particular information or service provided on this Website. The Healthnextgen.com/healthnextgen.in shall not be liable under any theory of indemnity. In no event shall MTH Technologies Private Limited be liable for any damages other than the amount referred to above. All other damages, direct or indirect, special, incidental, consequential or punitive are hereby excluded to the fullest extent permitted by law, even if the Healthnextgen.com has been advised of the possibility of such damages. The Healthnextgen expressly disclaims and DOES NOT WARRANT that the functioning of this Website will be uninterrupted or error free; that any errors will be corrected; that any information on this Website is complete, accurate (although theystrive for accuracy), or timely (or will be updated); and that this Website, or the server that makes it available, is or will be free of viruses or other harmful components. You are solely responsible for any damage to your computer system or loss of data that results from downloading any material from this Website.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE MTH TECHNOLOGIES PRIVATE LIMITED, ITS LICENSORS, SUPPLIERS AND BUSINESS PARTNERS (Including but not limited to corporates and companies who use www.healthnextgen.com/www.healthnextgen.in services for their employees) ARE NOT RESPONSIBLE FOR THE RESULTS OF YOUR DECISIONS RESULTING FROM THE USE OF THIS WEBSITE OR THE INFORMATION CONTAINED HEREIN, INCLUDING BUT NOT LIMITED TO, YOUR CHOOSING TO SEEK OR NOT TO SEEK PROFESSIONAL MEDICAL CARE, OR YOUR CHOOSING OR NOT CHOOSING SPECIFIC TREATMENT BASED ON THE INFORMATION ON OR ACCESSED THROUGH THIS WEBSITE (Including but not limited to Live Chat, Email, Phone, video conferencing).

You agree that you are solely responsible for anything you post on the Site and that you agree to defend, indemnify, and hold MTH Technologies Private Limited, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions or any claims based upon your posts/submissions on the Site. You further consent to abide by the spam policies and you will not forward unsolicited mails using the "Refer a Friend" feature from MTH Technologies Private Limited server to your contacts without their prior consent. Failure to do so may result in cancellation of your account with MTH Technologies Private Limited.

You also agree that you understand that the professionals that participate may or may not be affiliated with, employed by or agents of MTH Technologies Private Limited and that we make no representations as to the qualifications of any of the physicians who participate in the network. Any listing, name, content, material of any professional or firm found on this site does not constitute any endorsement or recommendations. When deciding to take advice and/or hire any professional or firm, you should do your own independent research as to the accuracy of the credentials expressed in the Content.

You expressly agree that exclusive jurisdiction for any dispute with MTH Technologies Private Limited, or in any way relating to your use of the Site, resides is governed as per the laws of India and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of the Bangalore, India in connection with any such dispute including any claim involving MTH Technologies Private Limited or its affiliates, subsidiaries, employees,contractors, officers, directors, telecommunication providers, and content providers.

These Terms and Conditions are governed by the internal substantive Indian laws of the land, without respect to its conflict of laws principles. If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Except as expressly provided in a particular "legal notice" on the Site, these Terms and Conditions constitute the entire agreement between you and MTH Technologies Private Limited.

These Terms and Conditions constitute the entire agreement between the parties and superceded all other agreements relating to the subject matter, and set out the complete legal relationship between MTH Technologies Private Limited and any other party arising from or connected with the subject matter. For the voidance of doubt, in the case of any conflict between these Terms and Conditions, and any other agreement, these www.healthnextgen.com Terms and Conditions apply only.

MTH Technologies Private Limited reserves the right to place any third party advertisements on the Site at any time and without notice or liability. MTH Technologies Private Limited reserves the right to charge for Healthnextgen Account holders in the future with prior notice. Healthnextgen Account holders are not, however, obliged to pay for such account membership retrospectively. MTH Technologies Private Limited reserves the right to release professionals’ responses in circumstances where a client has paid (or a professional has waived) the requisite fee owing to technical difficulties, if and when necessary. MTH Technologies Private Limited reserves the right to limit account holders use of Healthnextgen Accounts. Questions or comments regarding the Site should be directed by electronic mail to info@healthnextgen.com.

MTH Technologies Private Limited does not evaluate or guarantee the accuracy of any information provided by professionals during your online consultation. Requesting or providing medical advice online (Including but not limited to Live Chat, Email, Phone, video conferencing, etc.,) constitutes acceptance of our Terms & Conditions.

The contents on the portal are provided by Healthnextgen for use by the online users as a quick reference of information about doctors, hospitals and other healthcare services providers. The listing of the doctors, hospitals and other healthcare services providers on the portal is not intended as a tool for verifying the credentials, qualifications, or abilities of any person or organization. Inclusion in the Directory Listing does not imply recommendation or endorsement nor does omission in the Directory Listing imply Healthnextgen disapproval.

Any information provided by Healthnextgen employees including the doctors on helpline (Phone, Live Chat, Email, video conferencing, etc.,) will be provided to general public to make a more informed decision. Healthnextgen will not be liable for any damages or any loss (including that of health, life, limb or livelihood) of any kind because of following the advice or instruction given by Healthnextgen employees, associates, contractors and online users.

You are prohibited from republishing, selling, duplicating, or "scraping" for commercial or any other purpose whatsoever, the Directory Listing or any of the data or other information contained therein, in whole or in part, in any medium whatsoever.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Healthnextgen website or have had Live online chat or phone call or Email communication or video conferencing with a Healthnextgen team member including the Healthnextgen doctors.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on Healthnextgen website or have had Live online chat or phone call or Email communication with a Healthnextgen team member including the Healthnextgen doctors.

The Directory Listing is provided on an "AS-IS" basis. Healthnextgen disclaims all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for particular purpose. Without limiting the foregoing, Healthnextgen does not warrant or represent that the Directory Listing or any part thereof is accurate or complete. You assume full responsibility for the communications with any doctor or hospital or other healthcare services providers you contact through the Directory Listing. Healthnextgen shall in no event be liable to you or to anyone for any decision made or action taken by you in the reliance on information provided on our portal.

Healthnextgen provides the following services and may include other services and does not require the permission from the user of this website and such user acknowledges that he does not have any right to restrain healthnextgen from providing the following or additional services:

  • Search for healthcare and wellness providers from HNG directory
  • Appointment requests with healthcare providers
  • Request for price quote
  • Intake Forms-fill basic health information before doctors visit
  • Video conferencing
  • Tele-minutes (telephone consultation)
  • E-Consultations (email consultation)
  • Patient Health Records with an ability to share
  • Secured Messaging
  • Paperless Prescription Requests-patient can directly go the pharmacy and pharmacy can view the prescription
  • Reminders thru SMS, email and Phone
  • Marketplace(Ecommerce site for healthcare and wellness products)

Healthnextgen reserves the right at any time to, among other actions:

  • Change the terms and conditions of this Agreement;
  • Change the Website, including eliminating or discontinuing any content on or feature of the Website; or
  • Deny or terminate your use of and/or access to the Website.

Any changes we make will be effective immediately upon our making such changes available on the Website or otherwise providing notice thereof. We may provide notice of any such changes by posting an updated Agreement with the date of the update set forth below. You agree that by entering, re-entering, or continuing to use the Website thereafter, you accept any and all such changes. Be sure to return to this page periodically to ensure familiarity with the most current version of this Agreement.

For using the services provided by healthnextgen.com you agree to pay any charges that may be levied based on the nature of services availed. The payment of above referred charges are non-refundable and is paid only for the purpose of availing such services. It is hereby agreed and understood that payment made as above does not entitle you to any guarantee in service either by any of the experts or other health care service providers listed in the website or does not guarantee any cure to the medical ailments you have. The liability of the owner of the website, its directors and employees is limited to the extent of payment made by you per annum and such liability is cumulative and not per incident.

Healthnextgen will not be liable for any damages of any kind arising from the use of this site or phone service or email communication or video conferencing, including, but not limited to, direct, indirect, incidental, punitive or consequential damages.

By using the Healthnextgen Portal and the Phone, video conference and Email services, you agree to the Terms and Conditions.

Disclaimer

1. Information provided on this website is courtesy of Healthnextgen and its partners. The information is provided on an as is and as available basis.

  2. Healthnextgen provides its content on this website to you, subject to the following Conditions for Use ("Conditions"), which may be updated by Healthnextgen from time to time without notice. You should review the Conditions periodically for changes.  

3. Healthnextgen gathers data from a variety of different sources, public and private. While we strive to provide the most accurate, up-to-date information possible, we can't guarantee that our listings are completely without error. If you feel some data is missing or inaccurate, you can submit updated information.

4. The materials are not exhaustive, and the content will not always reflect all the recent research in all areas of medicine. Information presents the more commonly found aspects of medical conditions which are likely to be of general interest, and for editorial reasons may not include certain substantive and commonly found phenomena.

5. Healthnextgen makes no representation or warranties of any kind, express or implied, on the information content or operation of this site. Healthnextgen makes no representations concerning the quality of the products and services listed on this site, and information or links to other websites do not constitute a recommendation or endorsement by Healthnextgen.

6.Your contact details and certain other information about you are subject to our Privacy Policy. For more information, please scroll down to see our Privacy Policy.

7. Your correspondence or business dealings with, or participation in promotions of, advertisers and merchants found on or through our website, including payment and delivery of healthcare services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser or merchant. To the fullest extent permitted by applicable law, you agree that Healthnextgen shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on our website.

8. The material contained in the Healthnextgen's Forums and Reviews is submitted by the online users, NOT by a qualified medical team, and is presented to the audience for discussion purposes only. The material presented in the Forums & Reviews is in no way intended to replace professional medical advice.

9. Healthnextgen recommends users who find inappropriate content to contact us immediately in order that we may take such action as we in our sole discretion deem fit, including removing any content. In addition, we reserve the right and the Moderators are authorized to remove any material of which they are aware which infringes these terms of use or which we otherwise consider inappropriate.

Privacy Policy

Thank you for visiting Healthnextgen. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our policy within this area. If you do not agree to the terms in this Policy, we kindly ask you to leave the site.

1. Healthnextgen provides a number of services such as Chat with Doctor, Online discussion forums, Communities, Referral services, Counseling services, Phone consultations, video conferencing and Email communication etc. For some services, Healthnextgen may require your e-mail address or other personal information such as your name, age, sex, health information, credit/debit card or bank details, various habits and information for your profile. Providing us with this personal and identifiable information is, of course, optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you.

2. Healthnextgen will use the information received to provide our services in the best interest of the company. Your personal data may in some situations be seen by third parties, such as doctors or operations and maintenance contractors repairing and maintaining our technical systems. Healthnextgen does not have Non-Disclosure Agreements with these third parties who may be able to access your information. Healthnextgen may provide at its sole discretion, your contact details and demographic details to third party service providers including but not limited to Insurance companies and healthcare and marketing service providers.

3. Healthnextgen may further use the aggregate information to study statistical results and produce summary reports. Such information may be shared with Healthnextgen partners and advertisers under the sole discretion of Healthnextgen.

4. In the case of danger to self or others and in the case of any legal investigation, Healthnextgen will have the right to share your information with the law enforcement authorities.

5. Please remember that any information you reveal, including personally identifiable information in a public forum such as in a discussion forum or review, is not subject to this Privacy Policy and can be seen by third parties unrelated to Healthnextgen. It is therefore important that you carefully consider what information you disclose in these areas.

6. Healthnextgen's websites contain links to other sites. Please observe that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website collecting personally identifiable information.

7. We will be sending emails at the email ids provided by you and we will be making calls on the phone numbers provided by you. In case you have given a wrong email id or phone number for correspondence, in that case Healthnextgen will not be responsible for the information loss or privacy loss due to the message going to an unknown destination.

Your use of the site, the services and the content is subject to the above Terms & Conditions, Privacy Policy & Disclaimer. If you find these Conditions unacceptable, we request that you do not use this portal.